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Delta Hotels by Marriott Kamloops has ended
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Wednesday, May 22
 

8:00am PDT

Service Essentials 1 & 2 (Option 1)
Wednesday May 22, 2019 8:00am - 12:00pm PDT
TBA
  All Associates & Leaders

1:00pm PDT

Getting to Know Delta (Option1)All
Wednesday May 22, 2019 1:00pm - 5:00pm PDT
TBA
  All Associates & Leaders
 
Thursday, May 23
 

8:00am PDT

Service Essentials 1 & 2 (Option 2)
Thursday May 23, 2019 8:00am - 12:00pm PDT
TBA
  All Associates & Leaders

1:00pm PDT

Getting to Know Delta (Option 2)
Thursday May 23, 2019 1:00pm - 5:00pm PDT
TBA
  All Associates & Leaders
 
Friday, May 24
 

9:30am PDT

Opera Kick off Meeting - Hotel Leaders only
This meeting is scheduled to review the configuration  and training schedule as well as address any concerns moving into the installation activities. 
Friday May 24, 2019 9:30am - 10:30am PDT
TBA
  Accounting Leaders

1:30pm PDT

Opera Configuration Day 1
Friday May 24, 2019 1:30pm - 5:00pm PDT
TBA
  Accounting Leaders
 
Saturday, May 25
 

8:00am PDT

Opera Configuration Day 2
Saturday May 25, 2019 8:00am - 5:00pm PDT
Cafeteria
  Accounting Leaders   Front Office Leaders   Revenue Management
 
Sunday, May 26
 

8:00am PDT

Opera Configuration Day 3
Sunday May 26, 2019 8:00am - 5:00pm PDT
Cafeteria
  Accounting Leaders   Front Office Leaders
 
Monday, May 27
 

7:30am PDT

Opera Core Class 1 - AM
Monday May 27, 2019 7:30am - 11:30am PDT
Cafeteria
  Front Office

9:00am PDT

Trainer Arrival
Monday May 27, 2019 9:00am - 5:00pm PDT
TBA

1:00pm PDT

Opera Core Class 1 - PM
Monday May 27, 2019 1:00pm - 5:00pm PDT
Cafeteria
  Front Office   Front Office Leaders

1:30pm PDT

Delta Elevated Service for Leaders
Monday May 27, 2019 1:30pm - 5:30pm PDT
Rivers
  Sr. Leadership
 
Tuesday, May 28
 

7:30am PDT

Opera Core Class 2 - AM
Tuesday May 28, 2019 7:30am - 11:30am PDT
Cafeteria
  Front Office   Front Office Leaders   Group Housing

8:00am PDT

Intro to Housekeeping Team and deep dive into department
Tuesday May 28, 2019 8:00am - 12:00pm PDT
TBA
  Housekeeping

10:00am PDT

Room Staging Housekeeping
Tuesday May 28, 2019 10:00am - 11:00am PDT
TBA
  Housekeeping Leaders

12:00pm PDT

Restaurant Steps of Service
Tuesday May 28, 2019 12:00pm - 3:00pm PDT
  F&B

1:00pm PDT

Housekeeping Operations Training
Tuesday May 28, 2019 1:00pm - 4:00pm PDT
TBA
  Housekeeping

1:00pm PDT

Opera Core Class 2 - PM
Tuesday May 28, 2019 1:00pm - 5:00pm PDT
Cafeteria
  Front Office   Front Office Leaders

3:00pm PDT

Simple Eats Steps of Service
Tuesday May 28, 2019 3:00pm - 4:30pm PDT
 
Wednesday, May 29
 

7:30am PDT

Opera Core Class 3 - AM
Wednesday May 29, 2019 7:30am - 11:30am PDT
Cafeteria
  Front Office   Front Office Leaders   Group Housing

9:00am PDT

GPOS DB Review
Wednesday May 29, 2019 9:00am - 10:00am PDT
  F&B Leaders

9:30am PDT

ECOLAB Training
Wednesday May 29, 2019 9:30am - 10:00am PDT
TBA
  Culinary

11:00am PDT

Psychology of Hospitality
Wednesday May 29, 2019 11:00am - 1:30pm PDT
  F&B

12:30pm PDT

FO Leadership Meeting
Wednesday May 29, 2019 12:30pm - 1:30pm PDT
TBA
  Front Office Leaders

1:00pm PDT

Cart setup with Leaders
Wednesday May 29, 2019 1:00pm - 2:00pm PDT
  Housekeeping Leaders

1:00pm PDT

Opera Core Class 3 - PM
Wednesday May 29, 2019 1:00pm - 5:00pm PDT
Cafeteria
  Front Office   Front Office Leaders

2:00pm PDT

Great Food Safe Food- Opt 1
Wednesday May 29, 2019 2:00pm - 4:00pm PDT
  F&B

2:00pm PDT

GPOS EMC Training
Wednesday May 29, 2019 2:00pm - 5:00pm PDT
  F&B Leaders
 
Thursday, May 30
 

8:30am PDT

Opera Group Housing (Part 1 of 2)
Thursday May 30, 2019 8:30am - 12:30pm PDT
Cafeteria
  Front Office

11:00am PDT

GPOS My MICROS Training
Thursday May 30, 2019 11:00am - 12:00pm PDT
  F&B Leaders

11:00am PDT

Bar 101
Thursday May 30, 2019 11:00am - 1:00pm PDT
  F&B

1:00pm PDT

Opera Housekeeping Training
Thursday May 30, 2019 1:00pm - 3:00pm PDT
Cafeteria
  Housekeeping

2:00pm PDT

GPOS Server Training
Thursday May 30, 2019 2:00pm - 3:30pm PDT
  Bartenders

2:00pm PDT

Great Food Safe Food- Opt 2
Thursday May 30, 2019 2:00pm - 4:00pm PDT
  F&B

3:30pm PDT

GPOS Server Ops Training
Thursday May 30, 2019 3:30pm - 4:30pm PDT
  F&B

3:30pm PDT

Opera Basics
Thursday May 30, 2019 3:30pm - 5:30pm PDT
Cafeteria

5:00pm PDT

GPOS Server Ops Training
Thursday May 30, 2019 5:00pm - 6:00pm PDT
  F&B
 
Friday, May 31
 

7:30am PDT

Opera Core Class 4 - AM
Friday May 31, 2019 7:30am - 11:30am PDT
Cafeteria
  Front Office   Front Office Leaders   Group Housing

8:00am PDT

Cart setup housekeepers show
Friday May 31, 2019 8:00am - 8:30am PDT
TBA
  Housekeeping

8:00am PDT

GPOS Manage Ops Training
Friday May 31, 2019 8:00am - 9:00am PDT
  F&B Leaders

8:00am PDT

Food Show Prep
Friday May 31, 2019 8:00am - 12:00pm PDT
  Culinary

9:00am PDT

Pantry Set-Up
Friday May 31, 2019 9:00am - 11:00am PDT
  F&B

9:00am PDT

Beverage Training
Friday May 31, 2019 9:00am - 12:00pm PDT
  Bartenders

11:00am PDT

Simple Eats Staging/ Dry Runs
Friday May 31, 2019 11:00am - 12:00pm PDT
  F&B

12:30pm PDT

Food Show
Friday May 31, 2019 12:30pm - 4:00pm PDT
  F&B

1:00pm PDT

Opera Core Class 4 - PM
Friday May 31, 2019 1:00pm - 5:00pm PDT
Cafeteria
  Front Office   Front Office Leaders   Group Housing
 
Saturday, June 1
 

7:30am PDT

Opera Core Class 5 - AM
Saturday June 1, 2019 7:30am - 11:30am PDT
Cafeteria
  Front Office   Front Office Leaders   Group Housing

8:00am PDT

Elevated Service Bell/Valet
Saturday June 1, 2019 8:00am - 9:30am PDT
  Bell/Valet

11:00am PDT

Operations Occupy Room training/ Personalize Training/ DND
Saturday June 1, 2019 11:00am - 11:15am PDT
TBA
  Housekeeping

1:00pm PDT

Opera Core Class 5 - PM
Saturday June 1, 2019 1:00pm - 5:00pm PDT
Cafeteria
  Front Office   Front Office Leaders   Group Housing
 
Sunday, June 2
 

7:30am PDT

Front Office Elevated Operations Training
Sunday June 2, 2019 7:30am - 9:30am PDT
TBA
  Front Office

9:00am PDT

Restaurant AM Test Meal
Sunday June 2, 2019 9:00am - 11:00am PDT
  F&B

9:30am PDT

GuestVoice
Sunday June 2, 2019 9:30am - 10:00am PDT
TBA
  Front Office

10:00am PDT

Marriott Bonvoy Training Review
Sunday June 2, 2019 10:00am - 10:30am PDT
TBA
  Front Office

10:30am PDT

Mobile Service Training
Sunday June 2, 2019 10:30am - 11:00am PDT
TBA
  Front Office

11:00am PDT

Brand Standard Audit Review
Sunday June 2, 2019 11:00am - 11:30am PDT
TBA
  Front Office

11:00am PDT

Beverage Training/Test Meal
Sunday June 2, 2019 11:00am - 4:00pm PDT
  Bartenders

12:00pm PDT

Grab & Go Test Meal
Sunday June 2, 2019 12:00pm - 1:00pm PDT
  F&B

1:00pm PDT

Front Office Elevated Operations Training
Sunday June 2, 2019 1:00pm - 2:30pm PDT
TBA
  Front Office

2:00pm PDT

Restaurant PM Test Meal
Sunday June 2, 2019 2:00pm - 4:00pm PDT
  F&B

2:00pm PDT

Simple Eats PM Test Meal
Sunday June 2, 2019 2:00pm - 4:00pm PDT
  F&B

2:30pm PDT

Mobile Service Training
Sunday June 2, 2019 2:30pm - 3:00pm PDT
TBA
  Front Office

3:00pm PDT

Marriott Bonvoy Training Review
Sunday June 2, 2019 3:00pm - 4:00pm PDT
TBA
  Front Office

4:00pm PDT

Brand Standard Audit Review
Sunday June 2, 2019 4:00pm - 4:30pm PDT
TBA
  Front Office

4:30pm PDT

GuestVoice
Sunday June 2, 2019 4:30pm - 5:00pm PDT
TBA
  Front Office
 
Monday, June 3
 

8:00am PDT

Bed Making & Room Placement Show
Monday June 3, 2019 8:00am - 8:30am PDT
TBA
  Housekeeping

8:30am PDT

Welcome to MARSHA
Monday June 3, 2019 8:30am - 5:30pm PDT
Cafeteria
  Front Office Leaders

9:00am PDT

AM Test Meal
Monday June 3, 2019 9:00am - 11:00am PDT
  F&B

9:00am PDT

EMPOWER Device Office Hours
Any EMPOWER: Guest Experience Mobile Device Users (Associates & Leaders)
Monday June 3, 2019 9:00am - 11:30am PDT
TBA

9:30am PDT

CLEAN ALL PUBLIC SPACE
Monday June 3, 2019 9:30am - 3:00pm PDT
TBA
  Housekeeping

10:00am PDT

Simple Eats AM Test Meal
Monday June 3, 2019 10:00am - 11:00am PDT
  F&B

12:00pm PDT

Banquet Plated Test Meal
Limited Capacity seats available
3 Course all serviced. Invite Housekeeping
Monday June 3, 2019 12:00pm - 2:00pm PDT
Rivers West
  F&B

12:00pm PDT

Lunch Test Meal
Monday June 3, 2019 12:00pm - 2:00pm PDT
  F&B

12:00pm PDT

Simple Eats Test Meal
Monday June 3, 2019 12:00pm - 2:00pm PDT
  F&B

12:30pm PDT

EMPOWER Device Office Hours
Any EMPOWER: Guest Experience Mobile Device Users (Associates & Leaders)
Monday June 3, 2019 12:30pm - 4:00pm PDT
TBA
 
Tuesday, June 4
 

8:00am PDT

Bed Making & Room Placement Show
Tuesday June 4, 2019 8:00am - 8:30am PDT
TBA
  Housekeeping

8:30am PDT

MARSHA Mini Hotels
Tuesday June 4, 2019 8:30am - 12:30pm PDT
Cafeteria
  Front Office Leaders

9:00am PDT

FINAL Room Walk/Clean
Tuesday June 4, 2019 9:00am - 1:00pm PDT
TBA
  Housekeeping

9:00am PDT

Pantry Staging
AM Set and PM Set
Tuesday June 4, 2019 9:00am - 2:00pm PDT
  F&B

11:00am PDT

PM Test Meal
Tuesday June 4, 2019 11:00am - 1:00pm PDT
  F&B

11:00am PDT

Simple Eats Test Meal
Tuesday June 4, 2019 11:00am - 1:00pm PDT
  F&B

1:00pm PDT

Opera Training with Bonnie
Tuesday June 4, 2019 1:00pm - 2:00pm PDT

1:00pm PDT

Opera Accounting
Speakers
OL

Tuesday June 4, 2019 1:00pm - 5:00pm PDT
TBA
  Accounting Associates

1:00pm PDT

FINAL Public Space Walk/Clean
Tuesday June 4, 2019 1:00pm - 5:00pm PDT
TBA
  Housekeeping

1:30pm PDT

Opera Group Housing (Part 2 of 2)
Tuesday June 4, 2019 1:30pm - 5:30pm PDT
Cafeteria
  Group Housing

3:30pm PDT

Opening Rally
Tuesday June 4, 2019 3:30pm - 4:30pm PDT
TBA
  Accounting Associates   Accounting Leaders   Culinary   Events   F&B   Front Office   Front Office Leaders   Group Housing   Housekeeping   Housekeeping Leaders
 
Wednesday, June 5
 

3:00pm PDT

Opening Day
Wednesday June 5, 2019 3:00pm - 11:00pm PDT
TBA
  Culinary   Events   F&B   Front Office   Housekeeping
 
Thursday, June 6
 

8:30am PDT

MARSHA Inventory Balancing
Thursday June 6, 2019 8:30am - 12:30pm PDT
Cafeteria
  Front Office Leaders

12:30pm PDT

Opera OXI and Marriott Rewards
Thursday June 6, 2019 12:30pm - 4:30pm PDT
Cafeteria
  Front Office Leaders   Group Housing
 
Saturday, June 8
 

9:00am PDT

Trainer Departure
Saturday June 8, 2019 9:00am - 5:00pm PDT
TBA
 
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Cafeteria
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  • Accounting Associates
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