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Delta Hotels by Marriott Kamloops has ended
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Wednesday, May 22
 

8:00am PDT

Service Essentials 1 & 2 (Option 1) TBA

1:00pm PDT

Getting to Know Delta (Option1)All TBA
 
Thursday, May 23
 

8:00am PDT

Service Essentials 1 & 2 (Option 2) TBA

1:00pm PDT

Getting to Know Delta (Option 2) TBA
 
Friday, May 24
 

9:30am PDT

Opera Kick off Meeting - Hotel Leaders only TBA

1:30pm PDT

Opera Configuration Day 1 TBA
 
Saturday, May 25
 

8:00am PDT

Opera Configuration Day 2 Cafeteria
 
Sunday, May 26
 

8:00am PDT

Opera Configuration Day 3 Cafeteria
 
Monday, May 27
 

7:30am PDT

Opera Core Class 1 - AM Cafeteria

9:00am PDT

Trainer Arrival TBA

1:00pm PDT

Opera Core Class 1 - PM Cafeteria

1:30pm PDT

Delta Elevated Service for Leaders Rivers
 
Tuesday, May 28
 

7:30am PDT

Opera Core Class 2 - AM Cafeteria

8:00am PDT

Intro to Housekeeping Team and deep dive into department TBA

10:00am PDT

Room Staging Housekeeping TBA

12:00pm PDT

Restaurant Steps of Service

1:00pm PDT

Housekeeping Operations Training TBA Opera Core Class 2 - PM Cafeteria

3:00pm PDT

Simple Eats Steps of Service
 
Wednesday, May 29
 

7:30am PDT

Opera Core Class 3 - AM Cafeteria

9:00am PDT

GPOS DB Review

9:30am PDT

ECOLAB Training TBA

11:00am PDT

Psychology of Hospitality

12:30pm PDT

FO Leadership Meeting TBA

1:00pm PDT

Cart setup with Leaders Opera Core Class 3 - PM Cafeteria

2:00pm PDT

Great Food Safe Food- Opt 1 GPOS EMC Training
 
Thursday, May 30
 

8:30am PDT

Opera Group Housing (Part 1 of 2) Cafeteria

11:00am PDT

GPOS My MICROS Training Bar 101

1:00pm PDT

Opera Housekeeping Training Cafeteria

2:00pm PDT

GPOS Server Training Great Food Safe Food- Opt 2

3:30pm PDT

GPOS Server Ops Training Opera Basics Cafeteria

5:00pm PDT

GPOS Server Ops Training
 
Friday, May 31
 

7:30am PDT

Opera Core Class 4 - AM Cafeteria

8:00am PDT

Cart setup housekeepers show TBA GPOS Manage Ops Training Food Show Prep

9:00am PDT

Pantry Set-Up Beverage Training

11:00am PDT

Simple Eats Staging/ Dry Runs

12:30pm PDT

Food Show

1:00pm PDT

Opera Core Class 4 - PM Cafeteria
 
Saturday, June 1
 

7:30am PDT

Opera Core Class 5 - AM Cafeteria

8:00am PDT

Elevated Service Bell/Valet

11:00am PDT

Operations Occupy Room training/ Personalize Training/ DND TBA

1:00pm PDT

Opera Core Class 5 - PM Cafeteria
 
Sunday, June 2
 

7:30am PDT

Front Office Elevated Operations Training TBA

9:00am PDT

Restaurant AM Test Meal

9:30am PDT

GuestVoice TBA

10:00am PDT

Marriott Bonvoy Training Review TBA

10:30am PDT

Mobile Service Training TBA

11:00am PDT

Brand Standard Audit Review TBA Beverage Training/Test Meal

12:00pm PDT

Grab & Go Test Meal

1:00pm PDT

Front Office Elevated Operations Training TBA

2:00pm PDT

Restaurant PM Test Meal Simple Eats PM Test Meal

2:30pm PDT

Mobile Service Training TBA

3:00pm PDT

Marriott Bonvoy Training Review TBA

4:00pm PDT

Brand Standard Audit Review TBA

4:30pm PDT

GuestVoice TBA
 
Monday, June 3
 

8:00am PDT

Bed Making & Room Placement Show TBA

8:30am PDT

Welcome to MARSHA Cafeteria

9:00am PDT

AM Test Meal EMPOWER Device Office Hours TBA

9:30am PDT

CLEAN ALL PUBLIC SPACE TBA

10:00am PDT

Simple Eats AM Test Meal

12:00pm PDT

Banquet Plated Test MealLIMITED Rivers West Lunch Test Meal Simple Eats Test Meal

12:30pm PDT

EMPOWER Device Office Hours TBA
 
Tuesday, June 4
 

8:00am PDT

Bed Making & Room Placement Show TBA

8:30am PDT

MARSHA Mini Hotels Cafeteria

9:00am PDT

FINAL Room Walk/Clean TBA Pantry Staging

11:00am PDT

PM Test Meal Simple Eats Test Meal

1:00pm PDT

Opera Training with Bonnie Opera Accounting TBA FINAL Public Space Walk/Clean TBA

1:30pm PDT

Opera Group Housing (Part 2 of 2) Cafeteria

3:30pm PDT

Opening Rally TBA
 
Wednesday, June 5
 

3:00pm PDT

Opening Day TBA
 
Thursday, June 6
 

8:30am PDT

MARSHA Inventory Balancing Cafeteria

12:30pm PDT

Opera OXI and Marriott Rewards Cafeteria
 
Saturday, June 8
 

9:00am PDT

Trainer Departure TBA
 
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Cafeteria
Rivers
Rivers West
TBA
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